Data Deletion Policy
1. Introduction
At Carme Systems, we are committed to protecting the privacy and security of our users' data. This Data Deletion Policy outlines the procedures and conditions under which we delete personal data from our systems in compliance with applicable laws and regulations.
2. Scope
This policy applies to all personal data collected, processed, and stored by Carme Systems, including data provided by users, customers, employees, and partners. It covers all our digital platforms, including websites, mobile applications, and cloud-based services.
3. User Data Deletion Requests
Users have the right to request the deletion of their personal data from our systems. Requests for data deletion can be made under the following conditions:
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The user no longer wishes to use our services.
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The user withdraws consent for data processing.
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The data is no longer necessary for the purpose for which it was collected.
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The data was collected unlawfully or in violation of applicable privacy laws.
To request data deletion, users can contact us through:
Email: info@carmesystems.com
Phone: +91 7030560606
Upon verification of the request, we will process the deletion within 30 days, unless legal or operational reasons require a longer retention period.
4. Automatic Data Retention and Deletion
Carme Systems retains personal data for as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by law. After the retention period, we securely delete or anonymize the data. The following outlines our standard data retention and deletion timelines:
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User accounts & personal data – Deleted 30 days after account deactivation (unless legal obligations require longer retention).
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Transaction records – Retained for 5 years for compliance with financial and tax regulations before deletion.
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Marketing and communications data – Deleted upon request or 12 months after last interaction.
5. Exceptions to Data Deletion
Some data may not be immediately deleted due to:
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Legal obligations (e.g., tax, regulatory compliance).
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Security, fraud prevention, or dispute resolution purposes.
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Backup and archival systems where data deletion follows a scheduled purge process.
6. Data Deletion Process
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Data deletion requests are verified to ensure the identity of the requester.
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Upon approval, data is securely erased from all active databases and relevant storage systems.
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Backups containing the data will be scheduled for deletion according to our backup retention policy (typically within 90 days).
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Users will receive a confirmation once their data has been deleted.
7. Contact Information
For any questions or concerns regarding this Data Deletion Policy, please contact us at:
Carme Systems
7B, Nadbramha, Nishigandha Complex, Pipeline Road, Ahilyanagar (Ahmednagar) - 414003., M.S., India.
Email: info@carmesystems.com
Phone: +91 703056 06 06
This policy is effective as of 26 Dec 2022 and is subject to periodic updates. We encourage users to review it regularly.